Resources and Forms

New Patients

Please review and fill out the following forms PRIOR to your initial visit with us at True Physician Care, LLC.  When noted below, you may SKIP the form IF YOU COMPLETE THE ONLINE INTAKE FORM you receive at the time of electronic appointment confirmation. You may submit these forms using the link below, via fax or mail, or you may drop them off to our office.

  • Patient Registration (Skip if completing online intake form linked to appointment confirmation e-mail) [pdf]
  • Medical History (Skip if seen within 3 years) [pdf]
  • HIPAA Privacy Policy (Read-only. Do not return) [pdf]
  • HIPAA Signature Form  [pdf]
  • Telemedicine Consent Form [pdf]
  • Credit card-on-file authorization form [pdf]
  • Medicare Opt-Out Contract (Medicare patients only) [pdf]

Please review the COVID-19 Screening Questionnaire within 24 hours of your scheduled appointment.

  • COVID-19 Screening Questionnaire [pdf]

Current Patients

If you have new contact or insurance information after your initial visit,  you may update it via the ONLINE INTAKE FORM you receive at the time of electronic appointment confirmation; otherwise, please fill out an updated Patient Registration Form.  If you need to update your credit card information on file, please complete a new authorization form.  You may submit these forms using the link below or bring them to your appointment.

  • COVID-19 Screening Questionnaire [pdf]
    (Within 24 hours of appointment) 
  • Patient Registration (Skip if completing online intake form linked to appointment confirmation e-mail) [pdf]
  • Credit card-on-file authorization form [pdf]
  • Request for medical records [pdf]
Click Here For Records Request Options
Submit Forms

Medical Records Requests

Your health records at True Physician Care are the property of the practice. However, as a patient you are entitled to have a copy for your records or to send to other healthcare providers.  If you would like records sent to another physician or yourself, please complete the Request for Medical Records.  Allow up to 10 business days for your request to be processed.  Your health records may also be downloaded as a PDF from the Patient Fusion portal.

Per Maryland law, the copy fee for electronic medical records will be $0.76 per page up to a maximum of $80.00 per request, plus the cost of actual postage. Requests from insurance companies, attorneys, or other physicians are subject to the same copy fee as well as a preparation fee of $22.88 and actual cost of postage.  Your records may be delivered via secure email or encrypted thumb drive.  An invoice will be sent to the person or entity requesting the records and records will be sent upon payment.  

Please note that for patients who were patients at Bethesda Physicians prior to seeing Dr. Hwang at True Physician Care, your records prior to September 30, 2022 are also being stored at Desert River Solutions until September 30, 2027.  Therefore, you have the option of requesting your medical records predating October 1, 2022 from Desert River Solutions.
 
  • requests@DesertRiverSolutions.com
  • 480-577-3150 [Telephone]
  • 520-214-0068 [Fax]

December 2024 Announcements
For Current Patients

 We are transitioning to a new billing system and process.  As a result of this changeover, we no longer have access to any credit cards that were on file.  If you receive an invoice by e-mail, you may pay directly from that invoice and the card information will be stored for future visits.  If you have not yet paid an invoice prior to your next visit, we will enter your credit card into the system at that time.  Thank you for your understanding.
 
Dr. Hwang will be out of the office and covered by Dr. Sue Kanter on Friday, December 13.   You may reach Dr. Kanter through Tanya during regular business hours.  You may reach Dr. Kanter for urgent matters after hours by calling our office telephone number.
 
In mid-December, we will email invoices for the 2025 Annual Administrative Fee.  We plan to transition from the Tebra (formerly Kareo) billing system to TPCPay, so your invoices will come from TPCPay.  Because we will not automatically have your credit card information in the TPCPay system, please use the link on the invoice to complete payment by January 20, 2025.

Meet Our Staff

Tanya Alston, MA

Tanya Alston has been working with Dr. Hwang as a medical assistant for much of Dr. Hwang’s medical career. Patients appreciate her warm personality, professionalism, patient-centered focus and adept technical skills.